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Deluxe Sunrise Hot Air Balloon with Breakfast

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reviews (3)

4.3
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Feb 22, 2020
Captain Tarek was great and the flight was a great experience.
Jan 19, 2020
Friendly and knowledgable staff and an amazing overall experience
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Feb 15, 2020

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More info

Hop on this once in a lifetime flying adventure with this Deluxe Sunrise Hot Air Balloon! 


This magical hot air balloon experience is one of the most unique and unforgettable must-try activities in Dubai. Watch the sunrise and float over the golden desert dunes at an altitude of up to 3,000 feet. 


Tour Details:  

  • Pickup time is between 03.30 A.M to 05.00 A.M, depending on the location.  
  • Flight time approx. 30 to 60 minutes between 05.30 A.M. to 08.00 A.M. depending on weather conditions.  
  • The balloon will be floating through the air for 30 to 60 minutes depending on weather conditions.  
  • Drop off time approx. in between, 08.00 AM to 9.00 AM back to the hotel, depending on hotel location and traffic.  
  • Instructions will be given by the pilot and the operation team.  
  • Lite refreshment/ breakfast will be provided before take-off or after the landing.  
  • The flight certificate will be provided after the landing.   


IMPORTANT INFORMATION:


Age Restrictions: 

From 5 to 85 years old. Children up to the age of 12 years old must be accompanied by an adult.
Adult prices apply from age 12. 


The following people of determination can also fly:  

  • Autism Spectrum disorders. 
  • Chronic Medical conditions 
  • Hearing impairment 
  • Intellectual disability 
  • Learning disability 
  • Vision impairment    

Passengers we are unable to accommodate:  
  • Ladies more than 3 months pregnant 
  • Children less than 5 years of age 
  • Anyone, more than 85 years of age 
  • Serious heart problems or any other medical conditions will not be suitable for this trip
  • Anyone who had major surgery recently within the last 6 months 
  • Anyone that has had a broken leg/arm 
  • Anyone who suffers from chronic back or neck pain or injuries  
  • Phobia in height 
  • Serious Heart problems 
  • Disabilities covering mental health and emotional / Physical disabilities 
  • Also, all passengers should sign the declaration that he/ she doesn’t have the above problems (Mandatory)    

Meeting Points: 
 If the passengers are coming by their own transportation, the meeting point will be The Main Entrance, Dubai Outlet Mall (Dubai - Al Ain Road). No exceptions.

Private Transportation:Guest can book private transportation with additional cost, please contact +971 4 294 1140 / +971 4 294 4050


MORE IMPORTANT INFORMATION:


Safety Requirements for Travel


Hot Air ballooning is an outdoor adventure activity using rural properties that can be uneven or overgrown for takeoff and landing. While the flight is gentle, landings can be bumpy and the basket may occasionally lay on its side with passengers lying horizontal for a short time. Please ask if you have any concerns. The packing up tasks at the end of the flight are optional and we would appreciate your assistance in these enjoyable activities. However, they do involve some lifting and participation is entirely voluntary. Passengers that are less able-bodied are invited to stand back and take pictures of the fun.   

Itineraries, Pickup and Drop off Times

The times given in brochures, websites, emails, over the phone or other means are approximate and subject to change depending on the sunrise timing and your exact pickup location. They may be earlier or later than those described and a closer time can be given to you upon reconfirmation with us the day before travel.

Some small delays may ensue on the morning of travel if people to be collected before you are late arriving or there are traffic hold-ups, which are out of our control. All efforts will be made to contact you if we are going to be more than 20 minutes after your scheduled pickup time.

Under no circumstances shall the Operator be liable for any loss, claim, or any direct, indirect, incidental, special, or consequential damages which arises out of or is in any way connected with the use of any information, any listing of any data on the operator’s website, or any delay or inability to use this website based on tort, contract, strict liability, or otherwise.


General Mobility:

It is a General Civil Aviation Authority (GCAA) and company requirement that Passengers flying with the operator must be able to climb into the basket unaided so that in the event of emergency passengers are also able to climb out of the basket unaided.

The side of the basket is approx. 1.1 meters high with two footholds for passengers to use like a ladder when climbing into the basket. The operator’s staff will be in attendance to supervise the passengers climbing into the basket but are not allowed to actively assist Passengers into the basket. The Pilot in command will make the final decision on whether a passenger is able to climb into the basket unaided and therefore travel on the balloon flight.

In the event that the Pilot refuses to allow a passenger to board on this basis, the Passenger will be given a partial refund through their booking agent or by Hot Air if they booked directly with the operator. 


Disabled Passengers
:

We recommend that disabled persons seek medical advice before participating in a balloon flight. Civil Aviation Safety Authority rules prohibit certain disabled persons for safety reasons. As stated above the passenger must be able to climb in and out of the basket unaided in order to participate in the balloon flight. Disabled passengers participating in the balloon flight do so at the own risk and the Operator accepts no liability for any damage or injury caused.   

Pregnant Persons:

We recommend that pregnant persons do not fly in a hot air balloon and will not carry passengers who are pregnant for more than 3 months. Passengers who suspect they may be pregnant should check with their doctor before travel.   


Scuba Diving:

We will not carry passengers who have participated in a scuba dive the night before their balloon flight. Passengers diving the day before travel should check with a qualified divemaster as to the safety of the passenger in participating in the balloon flight. The Operator usually does not fly above 4, 000 feet altitude and most flights are around 2,000 - 3000 feet altitude. Passengers diving the day before travel who participate in the balloon journey do so at their own risk and the Operator accepts no liability for any damage or injury caused.   


Medical Conditions:

Passengers with medical conditions should check their suitability to fly prior to booking and advise our staff when booking. As the entire tour lasts more than 4 hours, passengers are advised to carry any necessary medication with them. Persons with medical conditions participating in the balloon flight and pack up activities do so at their own risk and the Operator accepts no liability for any damage or injury caused.   


Alcohol and Drugs:

At no time will a passenger be allowed to fly if their judgment is impaired by alcohol, drugs, or prescription medicine. Passengers not able to fly may at the discretion of the Operator be given a partial refund through their booking agent or by Operator if they booked directly with the Operator.   


Carriage at Pilot’s Discretion
:

The pilot in charge of the balloon has absolute discretion in deciding whether a passenger will fly or not. Such decisions are made in the best interest of the safety of the passengers and crew and the Operator accepts no liability for any inconvenience or damage caused.    


Flight Times and Duration:
The Operator operates balloon flights early in the morning as close to sunrise as possible but does not guarantee passengers will be in the air at sunrise. Balloons travel with the wind, which governs their speed and direction. Accordingly, the duration of the flight may vary slightly at the pilot’s discretion.   


One Hour Flight:
The balloon flight duration will be approx. 30 - 60 minutes of depending on the weather conditions


Days of Operation:

Hot Air balloon rides are operated by the Operator daily (Except June, July & August due to the weather conditions). The Operator reserves the right to alter flight and pick up availability at any time.     


No Warranty:

The Operator does not warrant the accuracy, completeness, suitability, or reliability of any information, service, or product listed on the Operator’s website.   


Condition & Changes:

The Operator reserves the right to amend the terms and conditions contained herein at any time. Visitors to the site shall be responsible for reviewing such terms and conditions regularly.    Photographs, Filming, and Media: As part of your Hot Air Balloon tour, Hot Air advises that photos and/or film are taken daily as a service to all our passengers in the morning. By traveling with Hot Air you are accepting that you assign all copyright in such photos and/or film to Hot Air & acknowledge that Hot Air has & reserves the right to use such photos and/or films in any medium & in any reasonable manner whatsoever without payment or notification to you.   


Personal Items:
All personal items are carried at the risk of the Passenger.   


Failure to Load:
If you fail to show for your tour for any reason, you will not receive a refund and it will be considered as no show.   

Landing:

Most pilots try to perform as smooth a landing as possible. This becomes difficult if the air at ground level is moving at more than the expectations or so. If the balloon is moving at this speed or more when it contacts the ground, the basket (which usually does not have wheels of any kind on the bottom) may drag for a bit or even tip over.

Even the presence of a ground crew may not help much. The combined weight easily exceeds the weight of a large automobile. Pilots can improve the situation by landing in a spot protected from the wind, such as behind a line of trees or in a small valley.

Once the balloon has landed, the envelope is deflated and detached from the basket. The envelope is then packed into its carrying bag. The burner and the basket may be separated and all components are packed into the retrieve vehicle. 



Following are the ABP (Able Body Person) criteria for passengers
  • Physically strong and healthy; robust   


Cancellation Policy:   

Non-group Bookings:   
  • 48 hours prior to the departure: No Cancellation Fee 
  • 18 hours prior to the departure: 50% Cancellation Fee 
  • 18 hours or less prior to tour departure: 100% Cancellation Fee   

Group Bookings:   
  • 7 days prior to tour departure: 50% Cancellation Fee 
  • 5 days or less prior to tour departure: 100% cancellation fee     

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