Downtown Design & Editions 2025 in Dubai

1. Acceptance of Terms

• Purchasing a ticket means accepting these terms and conditions.

2. Buy Tickets

• Tickets may be subject to additional fees, taxes, or charges.

3. Refund Policy

• Customers are eligible to submit a written refund request to Platinumlist within 48 hours of the announcement of event cancellation or postponement under the following circumstances:
• The event is canceled for any reason.
• The fair organizers reschedule the performance to a different date.
• The event start or end time is significantly changed (four hours or more from the announced time).
• The event is postponed for any reason.
• The event is relocated to a new venue more than 40 km away from the original location, or if the new venue is unsuitable.

4. Event Changes or Cancellations

• The organizer reserves the right to make changes to the event schedule or cancel the event.
• If the event is canceled, ticket holders will be notified, and refunds will be given in accordance with the refund policy.

5. Possibility of Transferring Tickets

• Tickets can be transferred via the Platinumlist App.

6. Entry Requirements

• Attendees must adhere to age restrictions and any other entry requirements determined by the organizer.
• Attendees may be asked to provide proof of identification or proof of purchase for entry.

7. Code of Conduct

• Attendees must adhere to the event rules and code of conduct.
• The organizer reserves the right to remove any attendee who engages in disruptive or inappropriate behavior.

8. Liability and Disclaimer

• Attendees participate at their own risk, and the organizer does not bear responsibility for any accidents or injuries.
• By attending, attendees waive any claims against the event organizers.

9. Lost or Stolen Tickets

• The organizer is not responsible for lost or stolen tickets.

10. Force Majeure

• The organizer is not responsible for unforeseen circumstances (force majeure) that may affect the event.
• In such cases, the event organizers will take appropriate measures and communicate with attendees.

11. Changing Location

• Event management reserves the right to make changes to the venue location.
• Attendees will be informed of important changes in advance.

12. Compliance with Laws

• Attendees must adhere to all applicable laws and regulations during the event.