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Security Measures:

• Patrons must protect their tickets to avoid loss or theft. In the event of ticket loss or theft, Platinumlist will not be responsible for replacement or refund.
• Electronic tickets that have been copied or fall into unauthorized hands may result in denial of entry; the ticket is considered canceled at first use and no refunds are provided.

Entry Policy:

• Once validated for entry, tickets cannot be re-entered.
• All patrons must have a valid ticket to enter Coca-Cola Arena.

• Tickets can be purchased through authorized channels only, including Platinumlist’s official website and approved ticketing partners.
• Prices are subject to change without prior notice.
• All sales are final; refunds will not be granted unless the event is canceled or rescheduled.

Ticket Delivery:

• Tickets will be delivered electronically via email, typically within 2 days before the event date.
• Ensure that you provide correct and updated contact information when making a purchase.

Cancellations and Refunds:

• Events can be canceled, rescheduled, or modified according to Platinumlist’s discretion. In such cases, customers will receive notice via email or phone, and options for a refund or exchange may be offered.
• No refunds are provided unless the event is officially canceled.

• Patrons must comply with all venue rules and regulations.
• The management reserves the right to make any necessary changes to these terms and conditions without prior notice.
• Smoking, drugs, and weapons are strictly prohibited inside Coca-Cola Arena.
• The use of cameras and recording devices may be subject to restrictions; please check the event information for specific details.
• For the full list of prohibited items please visit www.coca-cola-arena.com