Emirates Dubai Sail Grand Prix Presented By P&O Marinas

All tickets are non-refundable once purchase has been completed unless stated otherwise in our refund policy found here - https://sailgp.com/races/sailgp-ticket-refund-policy/

Please see link to Ticket Terms and Conditions https://sailgp.com/races/event-terms-conditions/

How do I get my ticket and what happens if I can’t find my confirmation?

Tickets will be emailed to you at least one week prior to the event. Tickets will be scanned at the gates for fast entry - either on your mobile device or printed.  Please check your spam folder in case your tickets have been diverted from your inbox. If you can’t find your ticket, please contact ticketing@sailgp.com

What is your re-entry policy? 

Ticket holders can leave and re-enter the Race Stadium - just show your wristband to our entrance security staff. On re-entry, all ticket holders must submit to the same security search.

What is your refund policy?

All tickets are non-refundable once purchase has been completed unless stated otherwise in our refund policy found here sailgp.com/races/sailgp-ticket-refund-policy/. 

The Race Stadium is located in Port Rashid, Terminal 2.

The Race Stadium entrance is located adjacent to the Terminal 2 building, accessed via the parking area.  Waterfront Grandstand and Premier Waterfront Grandstand ticket holders are based in the Race Stadium.

We’re an event powered by nature and with sustainability at the forefront of all actions. We encourage all our event attendees to use public transportation options and walk or cycle wherever possible.  

• By Public Transport: We encourage the use of public transportation wherever possible. Plan your journey on the RTA Wojhati application here. Payment for transport is available only with a Nol card, which must be purchased before travel. For further information on each transport option, please visit the links below:

• Buses - https://www.rta.ae/wps/portal/rta/ae/public-transport/dubaibus

• Metro - https://www.rta.ae/wps/portal/rta/ae/public-transport/metro/about-metro

• Tram - https://www.rta.ae/wps/portal/rta/ae/public-transport/tram/about-tram

• Marine - https://www.rta.ae/wps/portal/rta/ae/public-transport/marine/about-marine

At SailGP, we are committed to providing an inclusive environment for everyone. As part of this, we will endeavor to make our services, facilities and event sites as accessible as possible to ensure no one feels excluded. If you'd like to see additional facilities at a SailGP event, or if you have any other personal requirements, please contact us.

Tickets for wheelchair accessible viewing and easy access viewing are available for purchase as a separate item from general access tickets, which will ensure access to a reserved viewing section. Companions attending with spectators with accessible requirements are welcome to join them in the viewing area. If you have already purchased general access tickets please contact ticketing@sailgp.com and we will happily amend your ticket.

A quiet room facility will also be available for use for all ticket types within the stadium. 

Carer Access

Carers for persons with disabilities are entitled to a free ticket. To arrange, please contact ticketing@sailgp.com

General Facilities

Race Stadium facilities are accessible to all, including catering and bar outlets, the Fan Shop and toilets. Unfortunately no hearing loop is available at this event.  

Assistance Dogs

Registered assistance dogs are permitted, including into our unreserved grandstand seating. There is no specific dog spending area in the event site, however our re-entry policy facilitates leaving and re-entering the Race Stadium (subject to bag searches upon re-entry).

Ground Information

All ground surfaces within the site are hard. Some kerbs are situated around the event space and parking areas, but ramped access will be available to all areas. Viewing areas within the grandstands for people of determination will be accessed via ramps, where our Event Ambassadors are available to provide assistance as necessary.

Tours run on the 22nd November. SailGP Team Base Tours are located at the SailGP Tech Site, Mina Rashid, Dubai Cruise Terminal 2, which can be accessed from the main arrival point of the event site. The area will be signed with SailGP signage and directional staff will be available to assist. Please arrive 15 minutes ahead of your scheduled tour time. 

Please make sure you wear closed heel and toe footwear, as you will be entering a work site so no thongs or similar shoes are permitted. Your ticket is only valid for the date and experience you purchased – if the scheduled tour time is missed, we cannot guarantee access to a different tour and refunds will not be granted.

Age Restrictions

We advise on the following with regards to the ages of people attending a Team Base Tour: 

• Children under the age of 16 years old are permitted to attend a Team Base Tour provided that a parent or guardian attends with them. A minimum ratio of 1 adult to 2 children will apply to children under 16 years old but over 5 years old. 

• Children under the age of 5 years old are permitted to attend a Team Base Tour, however given there is an increased risk, there is an additional supervision requirement. A minimum ratio of 1 adult to 1 child will apply to children under the age of 5 years old.  Please note that you will need to select a free children’s ticket, which can be selected at point of purchase.

• If children under 16 years old attend a Team Base Tour, a parent or guardian must sign a waiver to permit their attendance. 

The Tech Site has a lot of loud noise from vehicles/ operations and the smell of chemicals may be disturbing for younger children so we would advise partner tours/ public tours against bringing children under 8 on the Tech Base Tours.

Parents need to be aware that children with certain conditions may be affected or triggered by the light, noise and activity in the Tech Base areas.

Please be mindful of using strollers and pushchairs within the site as there is equipment around.

Will there be shaded areas in the grandstand?

Yes, all of the grandstands are shaded. 

Will this event take place rain or shine?

The event is scheduled to take place rain or shine. In the event of inclement weather causing the cancellation of racing, refunds would be offered in line with the Refund Policy on our website.

As this is an outdoor event you are advised to dress appropriately for the weather.  If the forecast is looking hot and sunny, remember to bring a hat, high SPF sun cream and drink plenty of water.  NOTE: absolutely no single use disposable bottles are permitted, so bring a reusable water bottle and use our free refill water points to stay hydrated through the afternoon.

Dress Code

There is no official dress code for SailGP events, but we are an outdoor event so we strongly recommend you prepare for the weather forecast.  Bring a hat, high SPF sunscreen and drink plenty of water if sunny weather is forecast. Pack a raincoat and warmer layers if rain is looking more likely.  NOTE: large umbrellas are not permitted in the grandstands as this will disrupt the view for other fans.

For the most up to date parking information please check back here. 

Do you have accessible parking available?

Yes. If you have indicated accessibility requirements when booking your ticket, our ticketing team will reach out to you for a dedicated ADA parking space close to the Race Stadium entrance. Please contact ticketing@sailgp.com if you require ADA parking and have not been contacted directly.

Is there an accessible drop off point closer to the Race Stadium?

An accessible drop off point will be available close to the Race Stadium. Please contact ticketing@sailgp.com if you require this facility.

When is the event?

The event is on Saturday 23rd & Sunday 24th November 2024. 

When does the Race Stadium open?

The Race Stadium is open from 13:00 - 17:00 each day, please note these times are subject to change.  Plan ahead and arrive early to leave plenty of time for our entry searches and ticket checks.

When is Racing scheduled?

Racing is scheduled between 14:00 - 15:30, with three races each day (weather dependent). Updates or changes to the schedule due to inclement weather will be communicated via our website.

Our F50’s are exhilaratingly fast, and the race leader can change in the blink of an eye - we recommend staying in your seats during the racing so you don’t miss any excitement out on the water!  See the Food & Drink section for more information on our in-grandstand hawker service.  NOTE: Grandstand seating is unreserved, so the best viewing spots are first come, first served.  Please do not leave any belongings unattended, including using them to reserve seats whilst visiting other Race Stadium facilities.

What is in the Race Stadium?

Our Race Stadium has something for all Fans to enjoy.  Learn more about what it takes to be a SailGP athlete in our Inspire Zone.  Our Waterfront Grandstand viewing areas ensure you have an elevated space to watch the F50’s zoom by, complemented by pre-show entertainment, expert local commentary and broadcast graphics on our large screens. A selection of locally sourced, sustainable foods and beverages will be available to purchase (see Food & Drink section).

What happens in the Stadium after racing?

After the last race, it’s time to get the party started!  The Race Stadium will stay open until 17:00. As well as enjoying the music, visit the Fan Shop for a take home souvenir, and soak up the atmosphere with a last drink at the bar to end your visit in style.

What is your search policy?

For your safety, it is a condition of entry that all bags are subject to inspection by our security team before you can enter the event site. Carefully check the list of prohibited items (see Security section or Event Terms & Conditions) to ensure you don’t accidentally bring a forbidden item on the day. Please do not leave bags or personal items unattended or anywhere they could cause concern for our security team, and all items are brought to the event at your own risk.  

How many bags can I bring?

One bag that does not exceed 30 x 30cm may be brought into the event site. In addition, guests may also carry in a small clutch bag or purse approximately the size of a hand, with or without a handle or strap.

Are there any prohibited items?

Yes. You are not permitted to bring in glass, cans, single-use plastic (including disposable water bottles), BBQs, weapons, illegal substances, fireworks, flares, political items, speakers etc into the event site. This is not an exhaustive list and any permissible items are at the discretion of our Security Manager based on our local licensing conditions. Forbidden items will be confiscated and disposed of by our security staff before you can enter the event site.  Confiscated items cannot be returned at the end of your visit.  See our website for a full list of prohibited items Event Terms & Conditions.

Can I bring my dog?

Dogs, aside from registered assistance dogs, are not permitted within the event site.  

Can I bring a camera?

Yes. Race Stadium ticket holders can bring in cameras, however photography or filming for commercial purposes is not permitted.  We reserve the right to change this policy at any time, so please check back before your visit for the latest information.

Can I fly my own drone / UAV?

No. There is a legally enforced Air Exclusion Zone in place during the event.  Unauthorized drones are strictly prohibited on or in the vicinity of the event site and our on water race course, as they are dangerous to SailGP helicopter and drone operations. 

There will be a selection of food & beverage available for purchase within the race stadium. 

Please recycle all your leftover food packaging using the recycling bins positioned around the event site.

NOTE: Our vendors all strive to purchase their ingredients from sustainable and local sources as much as possible, so their actual menus and prices may be different on the day.

Bringing Your Own Food & Drink

Unfortunately no external food, drinks or coolboxes can be brought into the Race Stadium, Exceptions will only be made for medically necessary items or baby food after proper inspection.  

Please bring your own reusable water bottle and make the most of our free drinking water refill stations. For your safety, if you are bringing a reusable water bottle into the Race Stadium, we may request a sniff and/or sip test to ensure there is no dangerous substance inside.  

SailGP works to divert as much waste from landfill as possible, so absolutely no single use plastic bottles are permitted in the Race Stadium. These will be confiscated during our entry searches and recycled by our local waste management vendor. 

Are there toilets on-site? 

Separate male and female toilet facilities, accessible facilities and ablution facilities are available inside the Race Stadium.  

Are Prayer Facilities and Quiet Room available?

Separate male and female facilities will be available on-site to all guests of any faith, or none, who desire a space for private prayer, meditation or contemplation. The rooms will be located adjacent to first aid, in the race village.

Is there a fan shop? 

Absolutely, treat yourself to some official SailGP merchandise from our Fan Shop.  A wide range of quality items are available to buy whilst the Race Stadium is open.

What first aid facilities are onsite? 

Our first aid team will be situated in the Race Stadium.  Please ask one of them if you need assistance during your visit.

Is there a left luggage facility? 

Unfortunately there is no left luggage facility available within the Race Stadium. Please plan ahead and check the prohibited items list and permitted bag sizes before you leave your home.  Prohibited items will be confiscated and disposed of by our security staff before you can enter the event site. Confiscated items cannot be returned at the end of your visit.  

Can I smoke or vape in the stadium? 

Our Race Stadium is a no smoking site (including e-cigarettes and vapes).  

General lost property will be taken to the Information Point just outside the Race Stadium entrance. Please ask one of our Event Ambassadors if you need any assistance. Items found in the Race Stadium will be kept until the end of Sunday 10 December and then disposed of.

Children are permitted into the Race Stadium.

All children under the age of 18 must be accompanied by an adult at all times. Children under 5 years of age can access our Race Stadium free of charge. Please be aware that all under 5’s must sit on the lap of an adult if sitting in our unreserved grandstand.

Whilst buggies are permitted inside the event site please be aware that there is no left luggage area or baby change facility. 

Dogs, aside from registered assistance dogs, are not permitted within the event site.