Terms and Conditions:
- Some rides such as “Mountain Thriller” and “Snow Bullet” ride are not recommended for seniors, pregnant women, and those with back and neck problems and other medical conditions.
-Guests are not allowed to carry their cell phones or use a camera during the Penguin Encounter activity.
What is recommended to wear:
-It is recommended to wear comfortable and warm clothes.
-We also recommend carrying your own hat.
Limitations:
- Some rides such as “Mountain Thriller” and “Snow Bullet” ride are not recommended for seniors, pregnant women, and those with back and neck problems and other medical conditions.
-Guests are not allowed to carry mobile phones or use cameras inside the Penguin Encounter parking lot.
What to wear:
-It is recommended to wear comfortable and warm clothes.
-We also recommend carrying your own hat.
Children Policy:
- Children from 0-2 years old are not allowed to enter Ski Dubai for health and safety reasons.
- Children aged 3 years and above are allowed to enter Ski Dubai with parents/adults.
-Children under 13 must wear helmets at all times and must be supervised by a 16-year-old adult.
- The minimum age for ski lessons is 3 years and 8 years for snowboard lessons.
-For the giant ball, the minimum height required for children is 1.0 metres.
- For the “Mountain Thriller” ride, the minimum height for children is 1.2 metres.
- For the “Snow Bullet” ride, children aged 8 years and above or children with a minimum height of 1.20 meters are allowed to participate. Children must be accompanied by adults. The minimum weight required for this flight is 30 kg and the maximum is 120 kg.
- For skiers in slope activity: they must have completed the second level of training.
comments:
-We recommend booking in advance.
- If you decide to opt for the 1-hour discovery lesson experience, please note that the package offers a group experience for age groups - 3-6 years, 7-13 years, and adults.
- Helmet is mandatory for children under 13 years old.
- Please note: Customers cannot take their photos on the penguins themselves for the safety of our penguins.