IDEALZ PROMOTION TERMS ("PROMOTION TERMS")
* In addition to your agreement with the Terms, the following provisions apply with respect to you participating in our promotions ("Promotion(s)") and winning the prizes ("Prize(s)").
* We may amend these Promotion Terms at any point in time without notice and the amendments will take effect once they have been displayed on the Platform. You acknowledge and agree that it is your responsibility to review these Promotion Terms periodically to familiarize yourself with any modifications. Your continued use of the Platform and/or entry into Promotions following any amendments shall be construed as acceptance of those amendments.
* Promotions will be approved by Dubai Festivals and Retail Establishment (DFRE) and are in accordance with the guidelines (as such they may be amended from time to time). A valid permit number will be issued for each respective Promotion.
* Only users with a valid Membership to the Platform that satisfies all the Terms are eligible to enter into our Promotions.
* The types of Promotions vary on the Platform. Each shopping card purchased on the Idealz App in accordance with these Terms is associated with a specific type of Promotion whereby a user is awarded at least a single complimentary entry ("Ticket") to that specified Promotion after purchasing the shopping card.
* If you purchase a shopping card on the Idealz App, you are entitled to redeem the shopping card in part or in full at our online or physical ‘idealzbasics’ stores that stock a host of ‘idealzbasics’ and Modesh branded merchandise. Your shopping card(s) do not have an expiry date and can be redeemed at any time of your choice.
* If you opt to collect your product(s), you must visit our premises within fifteen (15) calendar days from purchasing the product(s) and present your valid identification (such as your national identification card, passport, driver's license, etc.) as may be required in our sole discretion. Idealz may, at its sole discretion, allow an individual who has been given a written, valid and effective Power of Attorney (POA) by you to collect the product, subject to them presenting the necessary identification. Idealz will evaluate any such reliance on a POA on a case-by-case basis and cannot guarantee that an individual with a POA from you will be allowed to collect the product on your behalf.
* Ticket numbers are computer generated and may not be sequential to the order in which the shopping cards they are associated with are purchased. You cannot choose Ticket numbers as they are generated only upon checkout and completion of purchase of the shopping cards.
* Tickets awarded to you through your use of our Platform are neither refundable nor transferable and are owned solely and exclusively by you.
* The length of each Promotion varies and the date when the Prizes are awarded can occur on any working day of the week a minimum of forty-eight (48) after receipt of the winner’s proper identification documents. Any draws associated with Promotions shall occur in the presence of a government representative, unless the government authority approves otherwise, and as such the results of any Promotion are not subject to negotiation, interference, challenge, or argument by a user. The dates of any associated draws will be subject to the government representative's availability.
* The deadline to enter any Promotion is prior to the sell-out of all shopping cards specified within the Promotion, or prior to the closure of the Promotion (which happens before the associated draw date); or, in the case of a timed Promotion, prior to the end of the timer displayed on the campaign box of the specific Promotion.
* Winners of the Promotions are selected by the government representative and will be notified on the day the associated draw occurs. The names of winners may also be announced in the local and regional press as well as on the Platform and our associated social (online) media profiles, unless you specifically advise us otherwise in writing prior to entering the Promotion. Unless otherwise specified, the number of winners per Promotion will always be one (1).
* On the associated draw day, an email will be sent to the registered email on the Platform detailing the next steps and how you can claim the Prize, which may include the following:
* In the event the winner is based in the United Arab Emirates, then he/she needs to collect the Prize from our premises within sixty (60) calendar days and present valid identification as may be required, in our sole discretion, in order to collect the Prize. Failure to collect the Prize within this time period WILL result in us transferring the Prize to the government authority after which Idealz will have no further responsibility with respect to the Prize. Post transfer, the winner must liaise with the government authority whereupon he/she will be subject to their terms and conditions.
* In the event a winner does not reside in the United Arab Emirates, we will either courier the Prize to the winner by air or land (as we may determine in our sole discretion), or ship the Prize to the winner's country of residence (nearest seaport as selected by us in our sole discretion) free of charge, and we will insure shipment of the Prize until delivery thereof at the port. Collection from the port and clearance through the port and customs shall be the responsibility, and at the cost, of the winner. Accordingly, all local taxes, custom duties, and any other form of expense beyond shipping and delivery at the port will be paid by the winner.
* Once a Prize is handed to/collected by the courier/handler for international delivery, risk and responsibility will transfer to the winner and we no longer hold claim nor responsibility for any damage/injury incurred in transit, or upon delivery.
* By entering the Promotion, all winners consent to the use of any and all content made by or provided to us. This includes but is not limited to the use of their name, photographs, videos, call recordings and other material created during the Promotion, in the local and regional press, on the Platform and on any social (online) media profile associated with us. You may choose to withdraw your consent at any time, but this may affect your entrance into a Promotion.
* All Prizes displayed on our Platform will be awarded, as displayed, with only minor (if any) physical changes.
* Where the registration or transfer of ownership of a Prize is necessary, such registration or transfer of ownership will be made against the name of the winner only, as it appears on the winning ticket. By entering a Promotion with a Prize where registration or transfer of ownership is necessary, you agree that you meet the required government and regulatory criteria to receive such registration or transfer of ownership.
* If any winner is subsequently found ineligible to participate in the Promotion, we will act in line with applicable laws, which may include reclaiming the Prize or disposing of it to DFRE.
* We will not be responsible for arranging any insurance, including travel insurance, medical insurance, transport, meals, or any other expenses of a personal nature incurred by the winner in the collection of the Prize, unless otherwise agreed by us in writing.
* We will not be responsible for claims, damages, or expenses of any nature whatsoever for any loss, illness, bodily injury, including death, of or to any winner and/or any third-party during and/or in course of usage of any Prize or due to any defects in any Prizes.
* Winners are responsible for any and all tax liability where applicable.
