Children under 14 are not permitted in the General Admission Standing Floor Area.
Food & Drinks – Food and drinks are available at Coca-Cola Arena. No external food and drink is allowed in the venue.
No smoking/vaping – Strictly no smoking inside the arena - this includes cigarettes, vapes and e-cigarettes.
For the full list of prohibited items please visit www.coca-cola-arena.com.
Details for age restrictions are displayed on the event page and at time of ticket purchase.
Guests under 16 years old must be accompanied by an adult over 18 years old in seated sections.
Coca-Cola Arena is a cashless venue. There are no ATMs on site.
Getting to the Arena - We recommend public transport. Limited paid parking is available on-site starting from 65 AED.
Security Measures:
- Patrons must protect their tickets to avoid loss or theft. In the event of ticket loss or theft, Platinumlist will not be responsible for replacement or refund.
- Electronic tickets that have been copied or fall into unauthorized hands may result in denial of entry; the ticket is considered canceled at first use and no refunds are provided.
Entry Policy:
- Once validated for entry, tickets cannot be re-entered.
- All patrons must have a valid ticket to enter Coca-Cola Arena.
Ticket Purchasing:- Tickets can be purchased through authorized channels only, including Platinumlist’s official website and approved ticketing partners.
- Prices are subject to change without prior notice.
- All sales are final; refunds will not be granted unless the event is canceled or rescheduled.
Ticket Delivery:
- Tickets will be delivered electronically via email, typically within 2 days before the event date.
- Ensure that you provide correct and updated contact information when making a purchase.
Cancellations and Refunds:
- Events can be canceled, rescheduled, or modified according to Platinumlist’s discretion. In such cases, customers will receive notice via email or phone, and options for a refund or exchange may be offered.
- No refunds are provided unless the event is officially canceled.
General Conduct:- Patrons must comply with all venue rules and regulations.
- The management reserves the right to make any necessary changes to these terms and conditions without prior notice.
- Smoking, drugs, and weapons are strictly prohibited inside Coca-Cola Arena.
- The use of cameras and recording devices may be subject to restrictions; please check the event information for specific details.
- For the full list of prohibited items please visit www.coca-cola-arena.com
By purchasing tickets, you acknowledge and agree to be bound by these professional terms & conditions. If you do not accept these terms, please refrain from making a purchase.