1. What is the age requirement for the concert?There is no
age restriction. Children aged
3 and below can enter for free, while everyone aged 3 and above must have a valid ticket. Children must be accompanied by someone aged 21 or above.
2. Are tickets required for children?Yes. Everyone aged above
3 years requires a valid ticket. Children aged 3 and below can enter free of charge.
3. Is there free admission for People of Determination?Yes.
People of Determination enter free of charge with one caregiver (POD+1).
4. What is the dress code?The dress code is smart casuals. Ticket holders are expected to maintain a respectful and appropriate standard of dress, with clothing that is modest and inoffensive. The Organizer reserves the right to refuse entry for non-compliance.
5. What time do doors open?Doors open at
7:30 PM, and the concert starts at
8:00 PM. The scheduled end time is
9:00 PM.
6. Where is the concert taking place?The concert will take place at
House of Arts, Expo City Dubai.
7. What type of seating is available?The concert has
General Admission with free seating and
elevated seating. Seating is available on a
first-come, first-served basis, and views may vary depending on the seats available.
8. Can I buy tickets at the door?Yes, if the concert is not sold out.
9. Are tickets refundable or transferable?No. Tickets are
non-refundable, non-transferable and non-exchangeable.
10. What do I need to bring to enter?Guests must present a
valid ticket and valid ID at the entrance. Expo City Dubai reserves the right to deny entry if the required valid documents are not presented.
11. Can I bring food and drinks?Outside food and beverages are not permitted. However, the event will have F&B available for purchase.
12. Is alcohol available?No. Alcohol is not available at the event, and bringing alcohol or illegal substances into the venue is prohibited.
13. Is smoking allowed?Yes but only at designated areas.
14. Can I bring a camera?No professional photography or recording equipment are allowed.
15. Will the event be photographed or recorded?Yes. The event will be photographed and recorded by Expo City Dubai for promotional purposes. By attending, guests consent to the use of their image or likeness in such materials.
16. What items are prohibited?The detailed list includes:
Outside food and beverages
Bags larger than 30 × 30 × 15 cm
Professional cameras/equipment, laptops, tablets, tripods, etc.
Selfie sticks/monopods
Chairs and stools
Strollers (must be parked outside the venue)
Weapons and illegal substances
Alcohol
Drones/remote-controlled devices
Bicycles, skateboards, skates and scooters
Fireworks/flares
Laser pointers
Noise-making devices such as horns, whistles and Vuvuzelas
Oversized umbrellas
Animals, except registered assistance/service dogs
And the other restricted items listed in the terms.
17. Is parking available?Yes, parking is available at Expo City C3 Parking: https://maps.app.goo.gl/REXEx3Qc8rX3edLN9
18. Are there designated areas for People of Determination?Yes.
19. Is the event indoors or outdoors?Outdoor.
20. What happens if the event is cancelled or rescheduled?If the event is cancelled or rescheduled, ticket holders will be notified. Any applicable refund policy will be communicated based on the circumstances.
21. Can I leave and re-enter the venue?Yes, as long as you have the wristband on.
22. Is the concert suitable for children?There is
no age restriction, so children can attend. Children must be accompanied by someone aged 21+.
23. Are pets allowed at the festival?No, pets are not allowed except for registered service animals assisting People of Determination.